Author Archives: Mitch Lynch

Salesforce Sidekick GPT Config

A quick note before the config below. When OpenAI first let anyone build a custom GPT, I built Salesforce Sidekick that same day, not expecting much. Somewhere past 500,000 conversations later, it had somehow become the most-used Salesforce GPT on the platform — leaned on by admins, developers, and consulting teams I’ve never met. ThatContinue reading “Salesforce Sidekick GPT Config”

GenAI:  The New Cambrian Explosion

540 million years ago, the Earth had a different definition for life. There wasn’t much of an atmosphere, so life only existed in the oceans: single-celled organisms, algae, bacteria… The most complex things swimming around were early types of jellyfish.  That was it!  No Internet, no Starbucks.  Pretty boring stuff. Then, the environment began toContinue reading “GenAI:  The New Cambrian Explosion”

Salesforce Sidekick: Some Notes

This week, OpenAI released a new beta feature called “GPTs” that lets you create custom chatbots you can train for specific kinds of things. I created one called Salesforce Sidekick, to use as an assistant for various tasks I run into as a Salesforce solution engineer. Try it yourself: https://chat.openai.com/g/g-aOD4U2jkL-salesforce-sidekick What Does Salesforce Sidekick Do?Continue reading “Salesforce Sidekick: Some Notes”

A Note to My Colleagues: Past, Present, Future

Seamus Heaney wrote a poem recalling the happy memory of peeling potatoes with his mother: Cold comforts set between us, things to shareGleaming in a bucket of clean water.And again let fall. Little pleasant splashesFrom each other’s work would bring us to our senses. Seamus Heaney, “Clearances III” from Opened Ground: Selected poems 1966-1996 ItContinue reading “A Note to My Colleagues: Past, Present, Future”